Effective Date: 01/01/2026
At H&R Collisions and H&R Auto Repair LA (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Phone number
Email address
Vehicle information (make, model, year, VIN if provided)
Insurance details (if applicable)
Non-Personal Information
IP address
Browser type
Pages visited on our website
Date and time of visits
2. How We Use Your Information
We use your information to:
Provide and manage our auto repair and collision services
Respond to inquiries and provide estimates
Schedule appointments
Communicate updates regarding your vehicle
Improve our website and services
Process insurance-related requests
3. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with:
Insurance companies (for claims processing)
Service providers assisting in business operations
Legal authorities if required by law
4. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. Cookies help us understand how visitors use our site so we can improve functionality and performance.
You can choose to disable cookies through your browser settings.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location (such as California), you may have the right to:
Request access to the personal data we collect
Request correction or deletion of your data
Opt out of certain data uses
To exercise these rights, please contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
H&R Collisions / H&R Auto Repair LA
📍 [Insert Address]
📞 [Insert Phone Number]
📧 [Insert Email Address]
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10. Advertising & Google Services
We may use Google Ads and similar services to advertise our business. These services may use cookies and tracking technologies to show relevant ads based on your browsing behavior.